Grinder Pumps

What is a grinder pump and what does it do? 

                The grinder pump system is comprised of three major components:  1) tank; 2) grinder pump; 3) control panel box.  The tank collects the raw sewage from your home.  The grinder pump inside the tank grinds the solid materials and pumps the wastewater from your tank into the Authority’s collection system.  You as the property owner are responsible for the building sewer line (from the curbstop to the dwelling), which includes the operation, maintenance and/or replacement of the grinder pump system and appurtenances.

When the grinder pump alarm goes off and you are experiencing problems with it, who do you call? 

When you have a problem with the grinder pump system, it is important that you contact a plumber who is familiar with and knows how to work on the type of grinder pump system that you have.  When the grinder pump goes into alarm it can be due to numerous reasons, and will require some trouble-shooting to determine the nature or cause of the problem. 

How do I know what type of grinder pump system I have?

The Hamilton Township Municipal Authority’s Rules and Regulation only approve two (2) grinder pump systems:  Hydromatic  OR  Environmental OneWhen a sewer extension is designed for a low pressure sewer system, it is designed specifically for the use of one grinder pump system:  either the Hydromatic or Environmental One grinder pump systems.  These two grinder pump systems are different in nature and cannot be intermixed throughout the designed low pressure system.  If you have an Hydromatic grinder pump, you need to replace it with a Hydromatic grinder pump; If you have an Environmental One grinder pump, you need to replace it with an Environmental One grinder pump.  Below is a list of subdivisions/sewer extensions that were designed for Environmental One / Hydromatic grinder pump systems:

Environmental One                                                         

  • Ft. McCord Road   
  • Rose Hill Court
  • Steven Court / Johnson Road
  • Burdock Court
  • Mahantango Drive  
  • Tussey Drive
  • Lindman Drive
  • Samerica Drive
  • Paper Mill Road
  • Diopside Drive
  • Flourite Drive                                                                                       

                             

Hydromatic

  • Lawyers Road
  • Sheffield Drive
  • Kensington Drive
  • Old Kiln Drive / off of Tahoe Drive
  • Warm Spring Road
  • Fisher Road
  • Wood Duck Drive East
  • Mallard Drive East
  • Nighthawk Lane
  • Falcon Lane
  • Gomer Road
  • Coontown Road
  • Guitner Road
  • Jacks Mill Road                                                                       

Who services and works on grinder pumps?

                The Hamilton Township Municipal Authority often receives calls asking for referrals for plumbers that service the grinder pumps.  Below are resource lists you can use.  As property owner it is solely your decision who you utilize to perform your service work.  It is important that whoever you have service/maintenance your grinder pump is familiar with the type of grinder pump system you have.  You may want to ask for references and conduct reference checks.  Food for thought … do you have a backup plan in the event your plumber is unavailable or away on vacation when you need them?  Most plumbers will not provide emergency service if you are not already an established customer or they may require payment at the time of service.

ENVIRONMENTAL ONE – RESOURCE LIST:

COMPANY (alphabetical order)

Phone No.

24 Hour Emergency Service

DLG Plumbing & Heating

(717) 264-4900

Yes

Carl E. Frantz, Inc.

(717) 334-3424

Yes

Randy L. Heck Plumbing & Heating

(717) 263-5724

Yes

M.C. Plum, Inc.

(717) 263-1001

Yes

Powell’s Plumbing & Heating

(717) 860-9137

Yes

S&S Electric

(717) 263-1919

No

C.V. Wenger, Inc.

(717) 263-1469

Yes

Environmental One Representative

Site Specific Design, Inc.

 

(800) 295-8853

 

Yes

 

HYDROMATIC – RESOURCE LIST:

COMPANY (alphabetical order)

Phone No.

24 Hour Emergency Service

Chamberlin & Wingert Sanitary Svcs.

888-725-4180

Chambersburg

Yes – Limited

Conner Electrical Company, Inc.

(717) 860-0696

Yes

DLG Plumbing & Heating

(717) 264-4900

Yes

Sam Gardner HVAC Sales & Service

(717) 352-3202

Yes – Limited

Randy L. Heck Plumbing & Heating

(717) 263-5724

Yes

Horst Electric, LLC

(717) 263-8575)

Yes

M.C. Plum, Inc.

(717) 263-1001

Yes

Hydromatic Representative

J.T. Seeley & Company, Inc.

 

(610) 933-5420

 

No

 

Aside from contacting a plumber when my grinder pump alarm goes off, what else should I do? 

                When you contact your plumber provide the details/symptoms prompting you to call.  In all cases, until your plumber diagnoses and services the grinder pump, you should limit all water usage.  Depending upon how full the tank is and how soon your plumber can get there, you may need to consider having the tank pumped out to avoid an overflow.  Failure to react to an alarm could result in a sewer backup in your home.

 

Grinder Pump Operation & Maintenance:

                A preventative maintenance program as suggested by the manufacturer can help prolong the life of your grinder pump.  You may want to further discuss this with your plumber/service technician.

                Grinder pumps cannot be mix-matched; if you find your grinder pump needs to be replaced it is imperative that it is replaced with the proper unit.  Failure to use the  grinder pump approved for your connection could result in problems not only for you as the homeowner, but could have a detrimental impact to HTMA’s mainline and service to other customers as well.  It is highly recommended that you or your plumber coordinate with the respective grinder pump representative to ensure the proper replacement pump and appurtenances are ordered.

                Click on the links below for additional important information from the grinder pump manufacturer for the type of system you have:

 

HTMA Loaner Grinder Pump Program:

Hamilton Township Municipal Authority tries to keep a few grinder pumps and spare parts on hand in case of emergencies.  Subject to availability, a loaner grinder pump could be made available to customers, through an authorized, licensed plumber subject to the following terms and conditions:

  • A Sewage pump Agreement signed by the property owner(s) must be on file with HTMA
  • HTMA’s loaner program is intended for a period not to exceed two weeks from the date loaned at no charge.  Failure to return the loaner pump within the allotted two week period will result in a charge of $100.00 per week for the next two weeks.  If the pump is still not returned, HTMA will invoice property owner(s) for the cost of a new grinder pump which will replace HTMA’s inventory.
  • If the returned loaner pump is found to be damaged upon return, HTMA reserves the right to invoice plumber and/or customer for the repair and/or replacement cost.
  • Loaner pumps are only loaned out to a licensed plumber who agrees that transportation, installation, removal, etc. of loaned pump will be preformed by the licensed plumber only.
  • Upon return of the loaner grinder pump, plumber must check in with HTMA’s office to notify the Manager the pump has been returned.

For ease and convenience, the required forms are attached to the links below.  Customers now have the ability to complete and sign/submit the necessary forms online.

Sewage Pump Agreement must be signed by the property owner(s):     Click Link Here

A signed Loaner Agreement must be signed by both property owner(s) and plumber:   

Grinder Pump Loaner Agreement_Online Form

 

HTMA’s office hours are Monday through Friday between 7:30 AM to 4:00 PM.  If for any reason you find yourself in an emergency situation, please call our office at:  (717) 264-8959.  If it is after business hours we do have an answering service that can get in touch with us 24 hours a day, seven days a week.